Credit Controller

Job Title: Credit Controller
Location: Bristol
Hours: Monday - Friday, 9:30 AM - 5:00 PM
Salary: Competitive
Hybrid: 2 days a week in office

Benefits:
o Life Assurance
o Group Personal Pension
o Income Protection
o Holiday Flex (Buy additional holidays)
o Cycling Scheme
o Travel Insurance
o Technology Offers
o Discounted Gym Memberships
o Dental Insurance
o Health Screening
o Holidays: 25 days annual leave plus Bank Holidays

Company Overview:
Join a prestigious legal firm in Bristol as a Credit Controller. This firm offers a dynamic, supportive work environment with excellent benefits and flexible working policies. You will be part of a friendly and dedicated revenue team that plays a vital role in the firm's operations, managing client debt recovery and financial processes to maintain cash flow and operational efficiency.

Main Duties:
o Undertake any ad-hoc duties as required to support the credit control function.
o Identify and resolve problem debts while ensuring compliance with the firm's escalation policy.
o Support lawyers with reconciliations and provide ad-hoc debtor analysis to assist in recovery efforts.
o Establish and maintain client relationships to facilitate debt recovery and resolution.
o Adhere to internal credit control procedures, including using ARCS credit control software, and maintain excellent practice standards.
o Meet monthly individual and team cash collection targets, contributing to the firm's overall revenue cycle.
o Conduct regular meetings with Partners and Revenue Controllers to collaborate on strategies for improving cash flow, recovery, and preventing future debt issues.
o Support internal reviews of policies and procedures, contributing to the capture of market information from the inception of files through to debt recovery.
o Advise partners and team leads of any issues or strategies that may impact the timely resolution of outstanding debts.
o Perform regular follow-up and chasing of outstanding debts to ensure timely recovery.
o Produce debtor analysis reports for clients, ensuring compliance with their specific protocols and SLAs (Service Level Agreements).

Skills Required:
o Minimum 2 years' experience in Credit Control within the legal sector, preferably with experience in commercial collections.
o Strong understanding of financial controls, SARs (Solicitors Accounts Rules), and credit management.
o Excellent attention to detail and accuracy in handling financial data and client information.
o A positive, enthusiastic, and flexible approach to overcoming challenges and adapting to new tasks.
o Ability to work unsupervised with good initiative and a proactive mindset.
o Highly PC literate, with strong systems skills and the ability to work effectively with financial software.
o Excellent written and verbal communication skills, with a professional and approachable manner when dealing with clients and colleagues.
o Organised, with the ability to prioritise tasks and utilise technology effectively to work efficiently.
o Confident with interpersonal skills and able to command the respect of lawyers and clients in a professional manner.
o Ability to develop client service skills, build internal and external relationships, and ensure business requirements are met.
o Commercially aware with an understanding of the importance of achieving the firm's financial objectives.
o Strong IT skills, with excellent knowledge of Aderant and ARCS.

If you are interested, please click APPLY