Call And Contact Centre Occupations

043314915

£34,376 Per Annum

Full Time

Permanent

Bristol, Bristol

Customer Service And Call Centre

Posted 2 hours ago

Expires In 29 Days

Job Description

Inbound Call Centre Advisor – Filton

    • Start: 30th March

    • Salary: £34,376 per annum + Annual Discretionary Bonus

    • Hours: Shifts between 8:30am – 6:15pm (Monday – Friday) 1 in 4 Saturdays (9:00am – 1:00pm)

    • 38 hours per week

    • Working Pattern: Hybrid Benefits: Free parking + fantastic benefits package


About the Role:


    • Deliver high-quality customer service across inbound channels

    • Handle customer queries professionally and empathetically 

    • Work flexibly across service areas

    • Take ownership of customer calls and resolutions

    • Exceed customer expectations wherever possible

    • Work collaboratively within a large contact centre team


What We’re Looking For:


    •  Previous customer facing experience (phone or in-person)

    • Strong communication skills

    • Strong computer skills

    • Reliability and professionalism

    • Ability to work flexible shift patterns

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