Training Administrator

Training Administrator



Job Type: Full-time, Permanent

Hours: Monday – Friday, 9am – 5pm

Working Pattern: Hybrid working available (up to 60% remote depending on role requirements)



About the Role

We are looking for a highly organised Training Administrator to support the smooth running of a professional training programme. This role involves coordinating trainee records, managing course administration, and acting as a key point of contact for trainees and professionals.



Key Responsibilities

• 
  Administer and support a training programme for trainee professionals
  
  
  

• 
  Manage trainee enrolments, subscriptions, exam fees, and payment plans
  
  
  

• 
  Maintain and update CRM databases ensuring accurate records at all times
  
  
  

• 
  Organise trainee attendance at residential training weeks and programme events
  
  
  

• 
  Act as the first point of contact for trainee enquiries via phone, email, and in person
  
  
  

• 
  Process assignment submissions, extensions, and distribute coursework to markers
  
  
  

• 
  Record and release assignment and examination results within agreed deadlines
  
  
  

• 
  Assist with the coordination and administration of examinations and assessments
  
  
  

• 
  Organise and support programme events such as graduations and examinations
  
  
  

• 
  Produce correspondence, reports, and administrative documentation
  
  
  

• 
  Liaise with internal departments and external education partners to ensure accurate information sharing
  
  
  

Skills & Experience

• 
  Previous administration or database management experience
  
  
  

• 
  Strong IT skills including Word, Excel and Outlook
  
  
  

• 
  Excellent communication and organisational skills
  
  
  

• 
  High attention to accuracy and detail
  
  
  

• 
  Ability to prioritise workload and meet multiple deadlines
  
  
  

• 
  Experience organising events, bookings or training administration desirable
  
  
  

• 
  Professional, flexible and customer-focused approach
  
  
  

Benefits

• 
  Competitive salary
  
  
  

• 
  Up to 25 days annual leave plus bank holidays
  
  
  

• 
  Pension scheme with 5% employer contribution
  
  
  

• 
  Private medical insurance (after qualifying period)
  
  
  

• 
  Life assurance, income protection and company sick pay
  
  
  

• 
  Employee Assistance Programme (24/7 support)
  
  
  

• 
  Free on-site parking
  
  
  

• 
  Learning and development opportunities
  
  
  

• 
  Retail, leisure and dining discount scheme
  
  
  

If you are an organised administrator looking for a varied role supporting training and development programmes, we would love to hear from you.