Business Support Assistant

086108154

£13.63 Per Hour

Full Time

Temporary

Arbroath, Angus

Administration

Posted 13 hours ago

Expires In 28 Days

Job Description

Start date: ASAP
Duration: end of March
Hours: 08:45 – 17:00, Monday to Friday (1-hour lunch break)
Pay: £13.63 per hour
Based: Arbroath

As Business Support Assistant Level 2 you will contribute the delivery of a
comprehensive business support service by undertaking a range of business support
duties which will typically include the following:

Appraising situations to solve varied problems/develop solutions
Collating, checking and organising returns
Contributing to the continuous improvement of processes and procedures
Creating and updating files and maintaining records
Dealing with routine One Contact Centre enquiries
Digital tasks including data input, complex word processing, minute taking and the use of a range of software packages
Following a range of routine procedures and instructions, using initiative to make routine decisions and deal with any routine service related problems
Maintaining and updating service mailbox, where required
Obtaining information and facts from policies, files and circulars etc.
Preparing standard reports
Processing and/or checking a range of financial documentation
Processing confidential, personal and sensitive information
Reception duties and dealing with members of the public making routine service-related enquiries, where required
Recording and monitoring expenditure
Routinely exchanging, seeking and providing information for and to members of the public and members of staff within the organisation
Undertaking general business support duties such as cash handling, mail duties, photocopying and/or scanning etc.
To comply with all data protection law in the processing of personal, and special categories of personal data, in line with the council’s full privacy statement and service privacy notices
To comply with data protection law in the management of employees in line with the human resources data protection policy and employee privacy notice