Senior Administrator

Job Title: Senior Administrator
Location: Wrexham
Hours of work: Monday to Friday
Salary: DOE

The Role:
Our client is looking for a Senior Sales Administrator to join their team in Wrexham. This is a diverse and fast-paced role, where you will assist the administration team with day-to-day tasks. The company provides full training.

Key Responsibilities:

• Handle customer inquiries via phone, email, and face-to-face
• Close sales effectively over the phone
• Process customer purchase orders, including contract and account reviews
• Provide customer service updates, handle complaints, and resolve account issues
• Provide product and delivery quotations to customers
• Experience in shipping goods abroad is beneficial
• Essential understanding of Bills of Material
• Maintain the company's CRM system
• Process returns and manage customer accounts
• Place purchase orders with suppliers
• Assist with dispatching orders to both public and large businesses
• Plan the dispatch of goods, warehouse, and stock experience is helpful
• Assist with stock control and replenishment
• General administration duties and phone answering

Skills & Experience Required:

• Time served experience in an administrator position
• Strong customer service skills
• Proven sales experience and ability to close sales

To apply, send your CV to: northwestjobs@pertemps.co.uk