Service / Admin Coordinator – Security Systems

A North London–based security systems installer is seeking a Service / Admin Coordinator to act as the main point of contact for clients while coordinating engineers and service delivery.
The role involves scheduling installations, maintenance visits, and fault calls for systems including CCTV, Access Control, Door Entry, and Intruder Alarms, ensuring work is completed efficiently and to a high standard.
Key Responsibilities
Experience working in the fire and security industry or a similar industry like M&E or facilities management is very important.
• Manage client enquiries and service requests
• Schedule engineers for installations, maintenance, and call-outs
• Ensure engineers have accurate job and site details
• Track job progress and confirm completion
• Maintain client communication and service records
Skills & Experience
• Strong organisation and communication skills
• Ability to manage multiple tasks and priorities
• Experience in customer service, coordination, or scheduling
• Experience working with engineers or technical teams preferred
• Knowledge of security systems beneficial but not essential
On offer is a negotiable basic dep on experience working for a great company.