Parking Notices Officer

176104402

£21 Per Hour

Full Time

Temporary

London, Greater London

Public Sector And Council

Posted 4 days ago

Expires In 24 Days

Job Description

Local Authority | £21 per hour | Temporary | London
Join a busy local authority team tackling a backlog of Penalty Charge Notices (PCNs). This Appeals & Information Officer role offers immediate start for an organised administrator with strong customer-facing skills.

Key Responsibilities:
  • Review and process PCN appeals, ensuring compliance with statutory guidelines.
  • Handle public enquiries via phone, email, and post with clear, professional communication.
  • Maintain accurate records on case management systems and meet tight deadlines.
  • Collaborate with officers to deliver fair, consistent outcomes on appeals and information requests.
What You'll Need:
  • Experience in appeals processing, customer service, or local government administration.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and ability to manage high-volume workloads.
  • IT literate with proficiency in MS Office or similar.
Benefits:
  • Competitive hourly rate of £21.52 (PAYE or umbrella options).
  • Full-time hours (37.5 per week, Mon-Fri).
  • Opportunity to gain public sector experience.
Apply now for quick interview – shortlisting same day! Forward your CV today.
Pertemps is an equal opportunities employe

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