Senior Transport Support Administrator

Pertemps are delighted to be working with our public sector client to recruit a Senior Transport Support Administrator on a temporary basis.
 
Role: Senior Transport Support Administrator
Location: Edinburgh Central (hybrid working)
Hours: Monday to Friday, 36 hours per week
Pay Rate: £15.53 per hour
Duration: Temporary ongoing
Start Date: Immediate
 

This role sits within the Network Management & Enforcement team, supporting Transport Officers, Engineers, Project Managers and the Team Manager with the delivery of Transport projects and services across the city.
 
Why Join This Role?

• Be part of a high-profile Transport service supporting key infrastructure and enforcement activity
• Work closely with Engineers, Project Managers and senior Transport staff
• Hybrid working model with office attendance on Wednesdays and home working Monday, Tuesday, Thursday and Friday
• Join an inclusive organisation that values diversity, collaboration and professional development

What You’ll Be Doing

• Providing a reliable senior administrative support service via telephone, email, MS Teams and face-to-face contact
• Supporting Transport Officers and the Team Manager with day-to-day administrative and coordination tasks
• Assisting with project delivery by organising information, documentation and service requests
• Developing and maintaining strong working relationships with internal and external stakeholders
• Handling sensitive and personal information in line with legislation, policies and governance requirements
• Using internal systems to process service requests, updates and data for wider public sector services
• Ensuring all data, records and systems are kept accurate, up to date and compliant
• Progressing requests to wider public sector services to source additional information where required
• Supporting new initiatives and contributing to the strategic direction of Transport services
• Identifying risks associated with customer contact services and taking appropriate action to mitigate these
• Resolving service-related issues and queries relating to Transport service provision and legislative outcomes
• Prioritising workloads effectively to meet deadlines and service expectations

What We’re Looking For

• Strong experience in a senior administrative or business support role
• Excellent organisational skills with strong attention to detail
• Confidence managing multiple priorities and making day-to-day decisions
• Strong communication skills with the ability to liaise professionally with a wide range of stakeholders
• Experience working with IT systems, databases and data management
• Ability to handle confidential and sensitive information with discretion and professionalism
• Experience working within a regulated or legislative environment is desirable
• A proactive, solution-focused approach to supporting service delivery

Interested?

If you’re an experienced administrator looking for a senior support role within Transport services, apply online today – we’d love to hear from you!