Housing Assistant

Pertemps are delighted to be working with our public sector client to recruit a Housing Assistant on a temporary basis.

Role: Housing Assistant – Rent Arrears & Housing Management Support
Location: Edinburgh West (fully office based)
Hours:

• Monday – Thursday: 08:30 – 17:00 (65-minute break)
• Friday: 08:30 – 15:55 (65-minute break)
• 36 hours per week

Pay Rate: £14.02 per hour
Duration: Temporary ongoing
Start Date: Immediate
 
This post requires a Basic Disclosure check, costing £25 to the successful applicant.
 
Why This Role is a Great Opportunity

• Work within a frontline housing service supporting tenants across Edinburgh
• Gain valuable experience in rent arrears recovery and housing management
• Play a hands-on role in sustaining tenancies and supporting vulnerable customers
• Work closely with Housing Officers within a supportive locality team
• Build strong, transferable administrative and customer service skills in the public sector

What You’ll Be Doing

• Chasing rent arrears through phone calls and letters
• Supporting Housing Officers with rent arrears and housing management tasks
• Attending visits with Housing Officers when required
• Following up with tenants to arrange gas meter readings
• Ordering removals when properties become vacant
• Raising job requests for maintenance works and garden clearances
• Updating housing systems with accurate notes and information
• Taking minutes at meetings when required
• Providing general administrative support to the locality housing team
• Handling tenant enquiries in a professional and supportive manner

What We’re Looking For

• Previous administrative experience (essential)
• Confidence communicating with customers, including around sensitive rent matters
• Strong organisational skills with good attention to detail
• Ability to pick up systems and processes quickly
• Comfortable working as part of a team in a busy office environment
• Confident using Microsoft Office and internal systems
• A calm, professional and customer-focused approach

Desirable:

• Experience in housing, rent arrears, income recovery or local authority services

Ready to Apply?
If you’re organised, proactive and keen to develop experience within housing and rent arrears work, we’d love to hear from you.

Apply via this advert today.