Customer Service Administrator

Sheridan Maine is delighted to be working with a highly regarded business supporting recruitment for their customer service team in Basingstoke. 

We are on the hunt for a Customer Service Administrator who will proactively support sales for the business.

Key duties of the role will include:

• Process sales orders.
• Communicate with customers and assist with sales enquiries.
• Liaise with internal departments in relation to orders and customer queries.
• Update and maintain customer account information.
• Contact customers to generate repeat orders.
• Book service and repair visits.

This role will suit a highly organised individual who can maintain a professional communication manner and is able to build rapport with customers. The company is seeking an individual who is a team player as well as having good numerical and IT skills. Training can be provided, however candidates must have some prior customer service experience.

Benefits include life insurance, pension and 25 days holiday + bank holidays. Parking is available onsite.

You are required to be eligible to work in the UK full time without restriction.

Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.