Protective Security Service Manager

We are currently recruiting a Protective Security Service Manager working out of our Reading, Kemble Court offices. This role is a great opportunity to join a professional and driven Protective Security team and to be involved with the delivery of some challenging objectives.

As the Protective Security & Corporate Services Manager you are be responsible for managing the performance of our security services, ensuring our critical assets and corporate locations are secure and compliant with the relevant legislation. This will involve developing a strategic and comprehensive approach for responding to alarms and incidents.

What you will be doing as a Protective Security Service Manager
The successful candidate will act as main point of contact between our third-party security services and the business. This includes proactive management and oversight of static guarding, mobile patrolling, temporary electronic security systems and any other associated security services across the Thames Water estate.

• Proactive management of our third-party security services. Drive new business initiatives and opportunities across the contract and effectively implement any service variations, changes or agreed innovation.
• Maintain close liaison and relationship management with the contractor teams regarding the status of contractual operations.
• Develop and maintain a robust Patrol & Response function to operate proactively across our estate. Line management as required.
• Accountable for Security across our corporate estate ensuring compliance, managing Security Incidents, and embedding learnings.
• Providing practical security advice to TW colleagues as a subject matter expert to support compliance across the business.
• Deputise for senior members of the team and be part of the ‘escalation rota’.
• Responsible for delivering agreed security KPIs and adhering to agreed SLAs
• Accountable for carrying out regular risk register reviews for our corporate sites alongside key stakeholders.
• Hold key relationships with internal senior managers and external stakeholders (Intelligence Agencies, Specialist Police Units, Local Resilience Forums & Regulators including DEFRA and DWI).

The base location for this role will be Kemble Court, Reading on a Hybrid basis.
Hours of work are 36 hours a week, Monday to Friday.

What you should bring to the role
Key Experience Required:

• Experience within physical security role, with extensive security management experience gained in a similar role.
• A broad understanding of the security industry, regulatory framework and the market.
• Strong understanding of physical security principles, methodology and processes.
• Have experience in the design and application of physical & personnel security measures. Applying physical security principles, methodology and processes.
• Understanding of security regulations, laws, and industry standards (e.g. SEMD, PSG, WUKSS, NPSA).
• Have experience of investigating security incidents and ensuring learnings become embedded in future practices.

Key Competencies Required:

• Strong Analytical and Logical mindset for Continuous Improvement.
• Strong IT skills including MS Office 360 products.
• Be self motivated, committed and organised to manage multiple priorities.
• Leadership skills.
• Strong Collaboration and communication skills.

The successful candidate will be required to undertake a Counter Terrorism Check (CTC) prior to starting within this role.

What’s in it for you?

• Offering between £50,000 to £62,000 per annum depending on experience and skills.
• Car Allowance of £4,500 per annum.
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays) 
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Find out more about our benefits and perks.

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.