Metering Analyst

We are looking for a Metering Analyst to join Thames Water on a permanent basis.

This is an exciting and pivotal role required to uphold the regulatory aspect of our critical and complex underground asset estate.

The role will provide the successful candidate with the opportunity to work with and alongside many areas of the business and stakeholders, whilst gaining a wider understanding of regulatory requirements in the industry.
Location - Orpington - Kent - BR6 0SQ

You will be working a minimum of 3 days a week in the office.

What you will be doing as a Metering Analyst: 

• You will be responsible for day-to-day management of our regulatory assets and in turn providing the business with reliable, regulated and accurate meter data. This role is fundamental to assisting with leakage recovery and detection.
• Identifying faulty meters and raising work orders for field attendance through daily checks, using Excel, PI and SCADA or the meter verification programme results.
• Working with various teams to identify opportunities to improve the accuracy and serviceability of meters.  
• Coordinating, tracking, and reporting the progress of the regulatory meter verification programme (comprising of over 1200 individual assets) by third-party contractors along with other regulatory logging programmes.
• Keep all information on our asset estate up to date in preparation for annual OFWAT audits.
• Liaising with the System Optimisation, Leakage Optimisation and Production Teams alike to raise APS risks which assists with funding for meter replacements.
• Create Permit to Work for permission to carry out verifications on meters that are part of the water production process.
• Create work orders and liaise with the planning and scheduling team for ICA technicians to assist with process meter verifications and repairs. 
• React to site issues in the verification plan, find solutions or escalate to relevant team managers to resolve and reduce number of aborts.
• Liaise with the planning team to arrange and coordinate traffic management requirements for regulatory meter work.
• Track progress, update reports and PowerBI dashboards on a weekly basis for zonal meters, critical pressure points and regulatory meter verifications.
• Present workflow updates on weekly performance calls to senior management.
• Compiling monthly performance reports across all workstream.

What should you bring to the role?

• Proven advanced proficiency using the Microsoft Office suite, in particular MS Excel formulas, lookups and managing large databases.
• Knowledge and experience using PowerBI to create informative and interactive data visualisation dashboards.
• An analytical and logical mindset with experience identifying trends in data to drive performance improvements and process maps.
• Strong coordination experience with the ability to export data across multiple systems.
• The ability to identify and react to problems quickly and efficiently.
• The ability to work well as part of a team but also take ownership to complete tasks independently.
• Great time management and organisational skills.
• Confidence working in a fast-paced environment.
• A flexible and agile approach to carrying out various tasks required by the wider team and business.
• Strong interpersonal skills, as this role will provide great opportunities to work across multiple divisions within the business and develop strong internal and external stakeholder relationships.
• Strong written and verbal communication skills with an eye for detail.

What’s in it for you?

• Offering a salary up to £33,800 depending on skills and experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTS and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.