Network Engineer

Network Engineers are field-based and oversee the day-to-day operation of the wastewater network, which includes work being carried out by contractors. 

Network Engineers are responsible for leading the emergency response to reported pollutions, sewer flooding investigations and burst rising mains, as well as overseeing remedial work on complex issues such as sewer collapses and sinkholes.  They will also undertake planned activity, such as customer appointments, balancing pond inspections and site audits.

The role has a 6 week shift pattern, of which one week is working standby (i.e. covering emergencies out of hours).

What you’ll be doing as a Network Engineer:

• Lead the field investigation of emergency wastewater network incidents.
• Carry out water quality inspections/samples of watercourses to assess impact of ‘escape of sewage’.
• Maintain accurate records of work in corporate systems, including site photos, investigation notes and recommendations for next steps.
• Responsible for carrying out health and safety inspections of balancing ponds and pipe bridges.
• Proactively engage with communities to prevent complaints and minimise disruption to local residents.
• Carry out Health and Safety audits of contractors, sites, and internal teams for compliance with the relevant standards and regulations.
• Responsible for ensuring financial efficiency during day-to-day network operations.

Base location: London – Mogden, Isleworth – TW77LW

Working pattern or hours: 38 Hours Monday-Friday, plus the inclusion on a standby rota for which you will receive additional payment.

What you should bring to the role?
To thrive in this role, the essential criteria you’ll need is:

• Knowledge of pipe-laying/pipeline construction.
• Good communication skills – written and verbal.
• Full driving license essential.
• Good IT skills.

Additional skills and experiences would be great to have/bring:

• Engineering background is highly desirable.
• Relevant technical qualification desirable but not essential.
• A working knowledge of sewer network advantageous, especially Health & Safety.
• NRSWA Signing, lighting, and guarding - Unit 2, Operatives, preferrable.

What’s in it for you?

• Offering a salary between £29,000 to £40,000 depending on skills and experience.
• Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
• Van and PPE provided for business use.
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.