PMO/Programme Administrator

We are seeking a highly organised and proactive PMO/Programme Administrator to support the delivery of projects and programmes within Thames Water’s Transformation Portfolio. This exciting role offers the opportunity to be at the heart of delivering transformative initiatives that enhance customer experience and operational efficiency.

What you will be doing as a PMO/Programme Administrator

You will play a vital role in ensuring the successful execution of projects within the

Thames Water Transformation Plan.

Working closely with the Programme Manager and delivery leads across the business, you will ensure strong governance, financial accuracy, and alignment across initiatives while contributing to a culture of continuous improvement and collaboration.

Main areas of focus will include:

• Risk and Issues Management Collaborate with the Programme manager and Project Managers to identify risks and issues, develop mitigation strategies, and enhance overall portfolio resilience.
• Assurance of Programme and Project Management reporting and tracking of programme/project progress and performance from a quality assurance perspective.
• Administrative services to project boards, project assurance teams and quality review meetings.
• Success Metrics/Benefits Tracking: Assist in identifying, monitoring, and reporting financial and non-financial benefits, ensuring precise data for decision-making.
• Performance Reporting Coordinate monthly performance reporting, ensuring timely and high-quality inputs for performance review meetings.
• Roadmap and Project Planning Assist Project Managers in maintaining project-specific plans, Action, Assumption, and Dependency logs alongside organising meetings and taking minutes.
• Resource Planning: Assist in managing resource planning and allocation by consolidating inputs from project managers, including defined resource needs and capacity assumptions. Monitor resource utilisation and availability within projects to ensure efficient use and alignment with project priorities.
• Process Alignment Work across the Transformation office function and teams to drive consistency and efficiency in processes.
• Knowledge Sharing: Promote best practices and a culture of collaboration to enhance team effectiveness.

Base location: Hybrid - Clearwater Court, RG1 8DB, or Camelford House, London, SE1 7TP

Hours: 36 hours per week, Monday to Friday.

What you should bring to the role:

• PMO and Project Management Experience: Familiarity with Agile practices and financial/benefit tracking.
• Ideally, a PMO/Project Management experience within the utilities industry, large construction environment, military or regulatory organisation.
• RAID Management Expertise: Experience in risk and issue management methodology to monitor risks, threats, and opportunities effectively.
• Collaborative Mindset: A proactive problem solver who thrives on teamwork and alignment.
• Organisational Skills: Excellent time management and workload prioritisation to ensure deadlines are met.
• Process Improvement: A commitment to driving efficiency and innovation in ways of working.
• Excel Skills: Proficient in using Excel and PowerPoint.

What’s in it for you?

• Daily Pay rate: Between £500 & £600 depending on experience
• IR35 determination: Inside IR35
• Length of assignment: 26 weeks
• Required Start date: ASAP

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.
 
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.
 
But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our overarching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.