Planner

This is a great opportunity to join the planning and scheduling team at Thames Water. As a Planner, you will play a key role in making sure work is planned efficiently and delivered smoothly, supporting field teams and helping to keep services running for our customers.

What you’ll be doing as a Planner

• Building and managing daily and future work plans for field teams to make the best use of available resources.
• Working closely with supervisors, managers, and operational teams to coordinate and prioritise work.
• Liaising with local councils to secure permits and approvals for planned activity.
• Submitting, planning, and tracking leakage and customer-related work.
• Managing outstanding and backlog work to ensure it is tightly controlled and completed on time.
• Keeping customers and stakeholders informed throughout the lifecycle of the job and escalating issues where needed.

Working hours: 36 hours per week, 8 am till 4 pm or 7:30 am till 3:30 pm

Base location: Reading, Kemble Court, RG2 6AD – hybrid, with 2 days a week in the office

What you should bring to the role

• Experience in a planning and scheduling role would be highly advantageous.
• An understanding of Streetworks or traffic management would be beneficial, but training will be provided.
• Experience or awareness of systems such as Salesforce, GIS, or planning tools is advantageous but not essential
• A proactive, organised approach and the ability to manage multiple tasks in a busy environment.
• Strong communication skills and confidence working with a wide range of stakeholders.

What’s in it for you?

• This role will be paid from £26,225 up to £32,000 per annum, depending on skills and experience.
• 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays)
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.