Customer Service Administrator

Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment where attention to detail is key?
Our client, a reputable supplier in Horsham, are looking for a Customer Service Administrator to join their dynamic team.

What You'll Be Doing:

• Processing customer orders efficiently, ensuring all company policies are met.
• Responding to customer queries via phone, email, and in person with professionalism and enthusiasm.
• Ensuring sales order acknowledgements are sent promptly after order entry.
• Maintaining and updating customer records on CRM systems.
• Handling customer complaints and escalating issues when necessary.

What They're Looking For:

• Previous experience in a customer-facing role with strong administrative skills.
• Excellent communication and interpersonal skills.
• High attention to detail and ability to manage multiple tasks.
• A proactive and positive approach to problem-solving.

What's in it for You?

• Monday - Friday, 9am to 5pm
• A competitive salary of up to £28,000pa DOE.
• Fantastic benefits and a generous holiday package.
• A supportive and friendly team within a creative industry.

If you're looking for a dynamic and rewarding role in a company that values its people, we'd love to hear from you! Apply today and take the next step in your career!