Customer Service Advisor

447104829

£25,000 - £27,000 Per Annum

Full Time

Permanent

Burgess Hill, West Sussex

Customer Service And Call Centre

Posted 21 hours ago

Expires In 28 Days

Job Description

We are working with our client based in Burgess Hill, seeking a professional and personable Customer Service Advisor to join their team.

This role is crucial to ensuring an outstanding customer experience from the initial enquiry through to after-sales support. You'll be responsible for managing communications, processing orders, and providing an exceptional level of service to both new and existing customers.

The Role
  • Handling customer enquiries via phone and email
  • Processing crash part and online orders
  • Coordinating with internal teams to meet client expectations
  • Managing post-installation follow-ups and issue resolution
  • Maintaining accurate records and supporting general service functions

The Candidate
  • Previous experience in customer service or a client-facing role
  • Strong communication and organisational skills
  • A professional, proactive, and team-focused attitude
  • Competency in Microsoft Office (Excel, Word, Outlook)

The Package
  • Salary starting from £25,500pa DOE
  • Monday to Friday, 8.30am - 5.30pm
  • Training & Progression opportunities available
  • Free onsite parking
  • Additional leave
  • Company pension
  • Regular company events