Customer Service Administrator

Fantastic opportunity for a detail-driven Customer Service Administrator to join an expanding business, based at their Gatwick offices.
You will be responsible for building strong relationships with existing customers, processing orders, and ensuring the smooth running of customer accounts.

What’s on offer:

• £27,000 – £29,000 per annum (DOE)
• Monday to Friday, 8:30am – 5:30pm
• 25 days holiday plus bank holidays
• Free onsite parking
• Comprehensive training and clear progression opportunities across the business

Key Duties:

• Processing customer orders via phone and email
• Promoting additional products and services to maximise customer spend
• Quoting new customer enquiries and following up to convert them into orders
• Handling and escalating customer queries where required

Key Skills & Experience:

• Previous order processing experience, ideally working with product codes
• Strong customer service skills within a B2B environment
• Excellent attention to detail
• Proficient IT skills

Interviews will commence in the first week of January, so if you are looking to start 2026 with a new and exciting challenge, get in touch to find out more.