Front Desk Agent

Front Desk Agent 
East Midlands Gateway, Kegworth 
£15.53
 
Part time: 
Monday to Friday
8am-12pm 

We are recruiting for an experienced Front Office Coordinator / Receptionist for a busy logistics depot, based on the East Midlands Gateway, just outside of Castle Donington.  This position is a part time vacancy covering the morning shift, initially offered on a temporary contract however permanent opportunity available after qualifying time period. 

Key responsibilities include: 

• Managing front of house reception duties, including visitor sign in and contractor coordination.

• Issuing permits to work, keys, radios, access cards, temporary passes and high visibility vests.

• Liaising with site facilities and security teams regarding contractor arrival, isolations and site access requirements

• Communicating site rules, fire alarm testing updates and safety information to visitors and contractors.

• Creating and maintaining access cards, and handling lost or temporary card requests.

• Collating required paperwork, approvals and permissions, including CCTV viewing requests.

• Handling parcel deliveries and notifying relevant departments for collection by phone or Teams.

• Operating intercom and turnstile systems to manage visitor entry and exit.

• Maintaining up to date documentation and spreadsheets, with working knowledge of Microsoft Word and Excel.

About You: 

• Prior experience in a Front Desk or reception role is ESSENTIAL for this position

• Experience of facilities management would be beneficial 

• Organised and ability to prioritise/manage own workload unsupervised. 

• Confident communicator, used to dealing with a variety of stake holders

• Fluent in English both verbal and written 

• Proficient in Microsoft Office Package and adaptable to IT/comms systems. 

To apply for the Front Desk Agent vacancy, please submit your CV to apply for this position or call us on 01332 363000 to discuss the opportunity further.