Senior Resource Planning Manager

804103068

£70,000 - £79,000 Per Annum

Full Time

Permanent

Home-based,

Customer Service And Call Centre

Posted 4 hours ago

Expires In 29 Days

Job Description

🚀 We’re hiring a Senior Resource Planning Manager

Are you passionate about using data to shape strategy, optimise operations, and lead high-performing teams? This senior leadership role is all about driving best-in-class resource planning and performance management across multiple operational areas.

You’ll:
  • Lead and inspire a team of 12–15 planning experts (Analyst & Managers)
  • Own and deliver end-to-end resource planning cycles (forecasting, capacity, scheduling)
  • Influence senior leaders & peers with data-driven insights and performance reporting
  • Shape and deliver process improvements, governance forums, and strategic initiatives
  • Deputise for the Head of Resource Planning & Insights

We’re looking for someone who is:
  • An SME in resource planning, forecasting, and capacity modelling (1,000-4,000FTE)
  • Experienced in managing senior stakeholders and presenting complex insights with impact
  • Skilled at balancing strategy with hands-on leadership and coaching
  • Confident driving operational efficiency and embedding new tooling & techniques

If you’re ready to make a big impact — shaping strategy, influencing senior decision-making, and building a stronger planning capability — we’d love to hear from you.

📩 Apply now and help us deliver outstanding customer, colleague, and business outcomes - Matt@cactussearch.co.uk