Customer Service Administrator
JM256
£12.74 Per Hour
Full Time
Temporary
Wellingborough, Northamptonshire
Administration
Posted 1 hour ago
Expires In 29 Days
Job Description
📍 Location: Park Farm, Wellingborough
🕒 Hours: Monday to Friday, 9:00am – 5:30pm (1-hour break: 30 mins paid, 30 mins unpaid)
💰 Pay: £12.74 per hour
Your Role Will Involve:
- Processing customer orders and preparing delivery paperwork
- Responding to customer enquiries by phone and email
- Resolving delivery and collection issues quickly and professionally
- Updating customer records and tracking documents accurately
- Sharing reports and updates with customers within agreed timeframes
- Liaising with departments such as Transport and IT to resolve issues
- Supporting other team members to ensure consistent service across contracts
What We’re Looking For:
- 2+ years administrative experience, ideally in a logistics or transport environment
- Confident using Microsoft Office (Outlook, Excel, Word); TMS/logistics software a plus
- Strong communication and customer service skills
- Excellent attention to detail and ability to meet deadlines
- Proactive, well-organised, and able to work under pressure
- A team player who can also work independently
📧 Please apply with your CV. Please note that only candidates with demonstrable relevant experience will be considered.
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