Customer Services Advisor

OR12469

£13.26 - £16.84 Per Hour

Full Time

Temporary

Merthyr Tydfil, Merthyr Tydfil

Customer Service And Call Centre

Posted 3 hours ago

Expires In 29 Days

Job Description

Job Advert: Customer Services Advisor 
Location: Merthyr Tydfil
Employment Type: Temporary (16 Weeks)
Start Date: 15 September 2025
Hours: 37 hours per week (Mon-Thurs 08:00-16:00, Fri 08:00-15:30)
Salary: PAYE: £13.26 per hour | Umbrella: £16.84 per hour

Are you an organised, proactive individual with a knack for administration and customer service? Network Recruitment Wales is seeking a dedicated Customer Services Advisor to join a dynamic team in Merthyr Tydfil for a 15-week temporary assignment, supporting a peak in workload within the Highways department.

What You’ll Do:
  • Provide essential administrative support to the Highways team, including computer work, filing, letter writing, and answering stakeholder queries.
  • Step in to cover administrative duties during staff absences, ensuring seamless operations.
  • Work collaboratively to maintain efficient day-to-day activities in a busy department.
What We’re Looking For:
  • Strong administrative skills with excellent attention to detail.
  • Confidence in handling phone calls and stakeholder communication.
  • Ability to work independently and as part of a team.
  • Candidates must live within a reasonable travelling distance to Merthyr Tydfil
Essential Requirements:
  • Eligibility to work in the UK.
  • Criminal Convictions Declaration.
  • Signed Confidentiality Agreement.
  • Up-to-date CV.
  • 2 years of references/work history.
Why Join Us?
This is a fantastic opportunity to showcase your administrative expertise in a fast-paced environment, contributing to vital community services. With a supportive team and structured hours, this role offers a great balance of challenge and reward.

How to Apply:
Ready to make an impact? Submit your CV and required documents to Network Recruitment Wales today! Contact us at 01443 230222 or visit https://www.networkrecruitmentwales.co.uk/nrw-people/ for more details.