Business Administrator

Business Administrator 

Location: Castleford (WF10)
Hours: 37 hours per week, Monday to Friday (8:30 – 16:30)
Flexibility: Flexi-time may be offered after probation. Agile working may be available depending on tasks and experience.

Descripstion:
We are recruiting for a Regional Customer Service Support Administrator to join our clients team, providing high-quality administrative support to Field Operations regional teams. This is an excellent opportunity for someone with strong administrative and IT skills who is keen to learn and develop in a supportive environment.

Key Responsibilities:

• Processing purchase orders across multiple departments
• Payment of service providers using CRM & CFS
• Assisting with the planned power cut process, raising jobs in the in-house system and issuing letters in line with OFGEM standards
• Supporting the customer call centre during peak periods and large-scale outages
• Handling St Lighting faults process in accordance with OFGEM standards (CRM & CFS)
• Assisting with the 3rd Party Damage process, collating costs for invoicing
• Supporting Streetworks processes including permits, liaison with Local Authorities and service providers
• Ordering stationery, handling postal duties, and liaising with site staff by telephone

Key Skills & Competencies:

• Proven administration background
• Strong IT skills
• Excellent planning and organisational abilities
• Strong written and verbal communication skills
• Confident team player with a proactive approach
• Desire to learn and develop
• Experience in customer service or Streetworks (desirable, but not essential)

If your skills Align with whats required above  - Please call 0113 246 9339 and ask for Remi :)