Service Manager

Job Title: Service Manager
Location: Huntingdon
Salary: Up to £55k + Company Vehicle
 
Job Description:
I am currently working with a well established powered access businesses who are showing signs of significant growth within the UK. The company are now looking for a Service Manager who will come in and work very closely with Operations Manager as well as the MD. You will be responsible for the day-to-day management of the Workshop, Field Service Engineers and ensuring customer expectations are exceeded.
 
Responsibilities of the Role:

• Empower the team to deliver to deliver Company Objectives, Financial targets and Departmental initiatives to deliver growth and improved customer service
• Embrace the introduction of CRM to better use customer contact data to support growth initiatives
• Day to day management and timely delivery of special projects & product recalls
• Work with Operations Director to ensure all communication regarding service bulletins are handled consistently and professionally, with involvement of all company stakeholders, where necessary

Requirements of Role:

• Previous service experience with comprehensive industrial knowledge
• An experienced Manager who can balance managing a team whilst hitting your own personal set objectives
• A strong, self-motivated individual and creative problem solver
• Working to maximise performance and overcome challenges

The role will be based out of Huntingdon – Monday to Friday.

If you are someone who fits the above requirements and would like to find out more about this opportunity please speak to Jack Hanley at Elite Consultancy - 0121 450 5000 – jack.hanley@elitecn.co.uk