Field Service Engineer

V52103353

£51,000 - £53,000 Per Annum

Full Time

Permanent

Norwich, Norfolk

Engineering And Technical

Posted 1 day ago

Expires In 27 Days

Job Description

Job Title: Field Service Engineer
Location: Suffolk/Norfolk
Working Hours: 45 hours per week, 07:00 – 16:00 (Monday to Friday)
Role Overview:
We are seeking two experienced Field Service Engineers to join our growing team, covering the Suffolk and Norfolk area. The ideal candidates will have at least 5 years of field service experience within the plant industry and possess extensive hands-on experience working with large excavators, dump trucks, and wheel loaders. A Level 3 qualification in plant maintenance is essential, and experience with OEMs or dealerships is preferred, though we are open to considering candidates with other backgrounds.
Key Responsibilities:
  • Installation & Maintenance: Service, maintain, and repair heavy plant machinery, including excavators, wheel loaders, dump trucks, and other related equipment.
  • Diagnostic Fault-Finding: Diagnose and repair faults across electrical, hydraulic, and mechanical systems.
  • Customer Support: Provide on-site support to clients, ensuring machinery operates efficiently and minimizing downtime.
  • Compliance: Ensure all work adheres to safety regulations and industry standards, maintaining a high level of health and safety on-site.
  • Equipment Inspection: Perform routine inspections and preventative maintenance to extend equipment life and reduce breakdowns.
  • Documentation: Complete service reports, job sheets, and accurate records for future reference.
  • Team Collaboration: Collaborate with team members to share knowledge and drive continuous improvement in service offerings.
Person Specification:
  • Full Driving License: A clean and valid driver’s license, as the role involves travel to various client sites.
  • OEM/Dealership Experience: Previous experience with Original Equipment Manufacturers (OEM) or dealerships is highly desirable.
  • Technical Expertise: Proven hands-on experience with large plant machinery, including excavators, dump trucks, and wheel loaders.
  • Attention to Detail: Strong focus on following procedures and maintaining high standards of work.
  • Communication Skills: Excellent communication with both clients and colleagues.
  • Self-Motivated: Ability to work independently and as part of a team.
  • Safety Focused: Strong commitment to maintaining a safe working environment.
  • Adaptability: Willingness to learn and adapt to new technologies and techniques within the plant machinery industry.
Salary & Benefits:
  • Hourly Rate: £22-£23 per hour (reviewed annually in June).
  • Overtime: Time and a half for Saturday overtime.
  • Holiday: 29 days plus statutory holidays (7 days reserved for a two-week shutdown at Christmas).
  • Pension: 3% contribution.
  • Fuel Card: Provided.
  • Paid Door-to-Door: Travel time is fully compensated.
  • Overtime Opportunities: Regular opportunities for additional Saturday overtime.
If you're an experienced Field Service Engineer with a passion for plant machinery and are looking to join a supportive and growing team, apply today!