Senior Claims Handler

Senior Claims Handler - Step Up to Complex Claims


We’re recruiting an experienced Senior Claims Handler to join a growing team managing professional indemnity claims for leading insurers. This is a fantastic opportunity for someone with strong claims experience looking to take on complex cases and play a key role in shaping outcomes.

Full time, permanent position. Hybrid working with minimum 2 days in the office. Competitive salary with amazing company benefits. Central Bristol area.


What You’ll Do:

• Manage a technical, varied caseload, making strategic, commercially-minded decisions.
• Investigate claims, assess liability and cover, and negotiate settlements within delegated authority.
• Advise insured clients and brokers, ensuring fair and efficient resolutions.
• Mentor and support junior team members, sharing your technical expertise.
• Maintain accurate records and provide clear reporting to insurers.

Who We’re Looking For:

• Experienced in insurance claims with strong technical knowledge.
• Confident in managing complex caseloads independently.
• Commercial, proactive, and client-focused.
• Collaborative, supportive, and keen to grow within a professional team.
• Take ownership of complex claims, make real impact, and advance your career in claims - this is your next move.